Contact Us

Contact Information

• Please provide the following information for verification. For order inquiries, the information provided should match the order details in your order confirmation email.

• Please fill in as much information as possible, this will allow our agents to better assist you.

• *First Name
  *Last Name
  *Email
  *Telephone
• *Subject
  - Select - Looking for a Part Parts Order Follow-up Pre-Purchase Inquiry Post Purchase Feedback Troubleshooting Advice Suggestions Request Return Authorization Others
  (Select the answer that best describes your reason for contacting us.)
  *Reason for RMA
  - Select - Defect on arrival (DOA) Wrong part(s) shipped Wrong part(s) ordered Others

  If a part you require is not available at our Web Store, please contact our service center at 1-866-474-6664, Monday to Friday from 8am-7pm EST and Saturday from 10am-6pm EST. Please have the serial number of your unit available so that our representatives can properly assist you. The serial number of your unit can be found on either the back of the unit or on your user manual.

• *Order #
  
  (Order # will allow us to help you more efficiently.)
  *Part # / SKU
  
  (Let us know which part you are inquiring about.)
• Product Model
  - Select Model - S1600 (JH01) S1600 (MH01) S1600 (MH07) S1600 (YL01) S1700 (JH02) S1700 (KC01) S1700 (MH02) S1700 (XE05) S1700 (ZE05) S1750 (JH05) S1750 (VE01) S1800 (VE02) S1900 (XE01) S1900 (YL02) S2000 (XE02) S2500 (MH25) S2900 (QX2121-65F12) S3200 (QX2521-65F13) Wash-n-Vac (YE01) Jobmate 1500 (MH12)
  (Which model is your product?)
• *Content / Description